Privacy Policy

Last Updated: [Date]

Welcome to Alpha Shop! At fruittreesoffer.com, we value your privacy as much as you value your garden. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases of our unique plants, from Andean Tubers to Espalier Trees.

Just as we carefully hand-package each plant to ensure it arrives healthy at your doorstep, we apply the same meticulous attention to protecting your personal data. Please read this privacy policy carefully. By using our website, you consent to the practices described below.

1. Information We Collect

We collect information that helps us provide our global gardening community with the best possible service:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment information to process your order and provide customer support.
• Transaction Information: Details about purchases you make, including products ordered (such as Berries, Fruit Trees, or Goji Berries), payment method, and transaction history.
• Technical Information: IP address, browser type, device information, and pages visited to improve our website functionality.
• Communications: Records of correspondence when you contact our customer service team.

2. How We Use Your Information

Your information helps us cultivate a better shopping experience:

• Process orders and send order confirmations
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send promotional communications (only with your consent)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data like we treat our rare plants—with care and respect. We may share your information with:

• Payment Processors: Trusted partners like Visa, MasterCard, JCB, and PayPal to securely process payments.
• Shipping Providers: To deliver your plants to your doorstep (excluding areas with customs restrictions).
• Service Providers: Companies that help us operate our business (website hosting, marketing agencies).
• Legal Requirements: When required by law or to protect our rights and safety.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as we protect our delicate plants, we protect your data with industry-standard security measures:

• All transactions are protected with SSL encryption
• Financial information is processed through secure payment gateways
• We implement administrative, technical, and physical security measures
• Data is stored on secure servers with limited access

While we implement robust security measures, no electronic transmission or storage is 100% secure. We continuously work to enhance our security practices.

5. Your Rights

As a valued member of our gardening community, you have rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal requirements)
• Object to or restrict processing of your data
• Withdraw consent for marketing communications at any time
• Data portability (receiving your data in a machine-readable format)

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to help your garden grow (figuratively speaking):

• Essential Cookies: Required for basic functions like adding items to your cart.
• Analytical Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to show relevant advertisements (only with your consent).

You can control cookies through your browser settings. Note that disabling cookies may affect your shopping experience.

7. International Data Transfers

As we serve gardeners worldwide (excluding some areas with customs restrictions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy as our business grows. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Alpha Shop with your gardening needs and your personal information. Happy gardening!